With more than 2,700 employees worldwide, Business & Decision is one of the leading SAS partners, providing consulting, integration and data management services. The firm is known for the quality of its consultants and the expertise they bring to client engagements. By late 2008, however, Business & Decision had recognised a SAS® skills shortfall emerging and decided to take action with a new strategic training programme, developed with SAS. This not only provides high levels of SAS technical know-how but also puts those skills into a real-life business context and develops essential ‘soft' skills around team working. "We are a market leader so it's our responsibility to ensure the market has access to enough expert, business-aware SAS consultants in large enough numbers so we can deliver high-value services to clients at a reasonable cost," says Jacqueline Hoey, Sales and Marketing Director, Business & Decision. "Hence our decision to invest in this training - this is about responsible and sustainable resourcing for the future."

To read the full case study, please click here