The public sector is under increasing pressure to meet targets set by central government. Targets have been set with the objective of improving services to citizens through a variety of initiatives and in order to meet these targets, chief executives and elected members have recognised that a number of changes need to be made. These include transforming business processes, providing seamless services more efficiently, ensuring an integrated citizen-centric focus and managing information.

We help public sector organisations achieve these targets and provide the necessary support through a combination of excellence in business and technology consultancy and our extensive experience within the public sector.

Almost all of the services and solutions we offer are relevant to the public sector in striving to meet their challenges and targets. These include:

• Customer (Citizen) Relationship Management
• Multi-Agency Case Management
• Business Intelligence
• E-Business
• Management Consultancy
• Data Engineering and Integration

Our skills and expertise enable our clients to address their common challenges such as diminishing budgets, increasing customer expectations and delivering socially inclusive, value for money services. At the same time our clients increase their intelligence capabilities and improve efficiencies through better analysis of the information and data they generate.

S-CAT Accreditation

We are qualified under category 11 of S-CAT, which can mean reduced time and costs associated with the procurement of IT consultancy services by our UK public sector clients. This is achieved by offering a simplified pre-tendered call-off facility to public sector organisations. S-CAT leaves full control of purchasing decisions with the client, who remains free to develop direct working relationships with their selected contractors in the normal way. The scheme aims to provide the following main benefits:

• Compliance with EC procurement regulations
• Ability to call-off urgent requirements quickly
• Very competitive fees available to all users
• Choice of suppliers and consultants
• Easy ordering based on standardised procedures
• Sound contractual protection
• Internet catalogue

More information can be found at the S-CAT web site at: www.s-cat.gov.uk.